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FAQ
- Please arrive without any eye makeup. Avoid curling your lashes or wearing mascara on the day of your appointment. This will reduce cleanup time and allow for a smoother lashing process.
- It’s a good idea to shower before your appointment, as your lashes must remain completely dry for the first 12 hours after application.
- Take some time to familiarize yourself with our services and decide on the shape, and look you desire for your lash extensions. If you can’t decide, no stress, we are here to help!
- Your session begins with a personalized consultation led by our skilled artisans, who help you choose a style and set that match your beauty goals.
- You’ll lie on a comfortable spa bed with your eyes closed throughout the non-invasive and relaxing application process.
- We start by sanitizing and prepping your lashes, protecting your lower lashes with a gel pad.
- Using medical-grade, waterproof adhesive that’s latex and formaldehyde-free, we meticulously apply each extension to your natural lashes, avoiding contact with your skin.
- For classic sets, one synthetic lash is applied to each natural lash, while volume sets feature multiple finer extensions applied to one natural lash, creating lightweight fans for lash health preservation.
- Application times vary based on your selected lash style and the condition of your natural lashes.
- Full sets typically take 1.5 to 2 hrs to apply and refills 45min to 1.5 hrs
- Your fresh lashes typically maintain their best fullness within the first 3 weeks, influenced by your natural lash growth cycle, skin care routine, and maintenance of your set. To maintain your set will require refills every 2-4 weeks.
- We recommend getting refills every 2-4 weeks. If you wait too long your extensions will fall out and you will require a new set. To help your lashes last we recommend avoiding steam, avoiding oily products, avoid touching/rubbing your eyes/lashes and shampooing them on a regular basis. Refills can take from 45-90 minutes depending on the type of set and the state of your remaining lashes. A good sign of when to come in is when your extensions are 50% to 60% gone.
- Yes, our adhesive is waterproof.
- Avoid getting the eye area wet for 12 hours after application for optimal bonding and extension durability.
- For the first 12 hours after application, avoid all moisture, including bathing, steam rooms or saunas, to allow the adhesive to fully cure and extend the longevity of your lashes.
- Refrain from curling your lashes or wearing mascara.
- Resist excessive touching or rubbing your eyes to maintain the adhesive’s strength and prevent tangling.
- Avoid sleeping with your face pressed into the pillow to preserve lash retention.
- During showers, face away from the shower head to protect lashes from water pressure.
- Steer clear of oil-based products to prevent adhesive breakdown.
- Keep your lashes clean! Remove all eye makeup nightly and cleanse your eyes and lash line daily to prevent buildup, oils, or dry skin from accumulating at the lash base.
- Brush your lashes daily with the provided mascara wand to maintain their position and prevent tangling.
- Avoid heat, steam, and friction whenever possible.
- No, lash extensions don’t harm your natural lashes or cause them to fall out when applied properly.
- Our artisans prioritize the health of your lash line and will always recommend a suitable set for your lashes.
- Please remember that lashes naturally shed on a daily basis and undergo a full shed every 4-6 weeks.
- If you desire a full volume look but lack the natural lashes to support it.
- If you have eyelid or eye conditions like blepharitis or ocular rosacea.
- If you have difficulty refraining from touching or rubbing your eyes.
- If you are unable or unwilling to adhere to lash care instructions.
